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TERMS DI & CONDITIONS OF SALE

  1. Introduction
  2. Place an order
  3. Price
  4. Availability
  5. Delivery
  6. Right of withdrawal. Money back garanteed.
  7. Return of products
  8. Warranty products
  9. Obvious faults and transport damage

Introduction

These General Conditions of Sale (hereinafter referred to as "General Conditions"), exclusively regulate the contractual relationship between the customer 9:00 to 13:00 and from 15:00 to 18:00.site domoticastore.it (hereafter referred to as "Customer") and the seller Domoticastore.it, belonging to the company Dyrecta Lab Srl , registered at the chamber of Commerce of Bari, N. REA:431852 and VAT Number: 05659960727.

These General Conditions are the only ones to be applied and replace all other conditions, except in the case of express written consent.

domoticastore.it may be under an obligation to change some of these provisions; We therefore suggest Customers to read the General Conditions of the site frequently domoticastore.it (hereinafter referred to as "the Site"). These amendments are binding as of the start line and are not applicable to contracts concluded before that decision. Every purchase on the Site is subject to the Terms and Conditions applicable at the date of the order. Domoticastore.it cconfident that, once validated the order, the Customer has read and unconditionally accepted the Conditions of Sale. Customers agree to comply with the Terms and Conditions of Use detailed on it.


Place an order

To place an order on the site, the Customers have two different possibilities :
- by Internet on web site: https://www.domoticastore.it, 24 hours on 24 and 7 days on 7
- by phone at +390804958477 Monday through Friday from 9:00 to 13:00 and from 15:00 to 18:00.


Price

The prices listed on the site are in Euros (€) and include VAT but exclude delivery costs. Delivery costs are always paid by the customer and are billed at the end of the order in addition to the selected products.
Domoticastore.it reserves the right to change prices at any time, but is equally committed to apply the prices listed on the site at the time of order.
In the case of displaying a wrong price and / or manifestly ridiculous, for any reason (computer bug, error manual, technical error ...), the order will be canceled, even if the initial validation.


Availability

Customer orders are fulfilled within the limits of the amount of products available. In case of non-availability of a product will refund the price of the product within a maximum of 14 days from the date on which the customer has made the payment.
In the event that some of the products ordered are not available, Domoticastore.it undertakes to ship products immediately available to take you to and bear the delivery costs related to shipping the products remaining. In the case where the unavailability of the product is due to a final cessation of production of the same by the manufacturer, Domoticastore.it propose to the customer a product of equivalent quality and price. In case of refusal by the customer, Domoticastore.it will reimburse the unavailable product.


Delivery

Products purchased on the Site can be delivered worldwide.
The order will be delivered to the address indicated in the order, you do not make delivery to your mailbox.

Delivery is within 24 hours from the time of order confirmation.
Upon receipt of the order, Domoticastore.it recommends customers to verify that the products delivered comply with the order, and to indicate, if they are damaged, any anomalies on the delivery form in the form of handwritten reserves and countersigned.
In case of non-receipt of a parcel on time, the customer will be asked to report such malfunction at domoticastore.it so for an inquiry on the matter, which could last several days.


Right of withdrawal. Money back garanteed.

To exercise the right of withdrawal must be sent within 14 calendar days of receipt of goods, the items for which you intend to exercise that right.
The cost of shipment of the product are the sole responsibility of the customer.
The right of withdrawal is lost if the product is not returned intact, namely:

  • absence of the original
  • absence of product components (accessories, cables, instruction manuals etc)
  • Damage to the product for reasons other than transportation.

Domoticastore.it proceed to the transmission of the charge back on the cost of goods shipped within 14 days.
Domoticastore.it consequently reject any Product not packed, as well as products for which there were already paid in full by the customer the cost of returning. Remember that the right of withdrawal is excluded in this case, in the case of audio or video recordings, as well as software that has already been opened by the customer.


Return of products

To send back one or more products, follow the instructions in "Invoice and Returns".
The return can be made through the courier of your choice. We strongly recommend you to make the product via registered mail or a postal tracking and possibly to sign at the courier insurance for the commercial value of the products made so that you can protect yourself in case of loss or damage.


Warranty products

The warranty against defects is based on the provisions of law.
The warranty period for the sale of new products is limited to a anno.Difetti quality can be cured by the removal of defects or replacement.
In case of replacement, the consumer must return the goods aa us without undue delay. Defects and damage resulting from the fact that the customer or a third party are not expected to installation guide and prescribed conditions and operating environment, are excluded from the guarantee.


Obvious faults and transport damage

In case of obvious quality defects the buyer must give notice of defects immediately. In case of obvious damage caused during transport, the carrier must be informed immediately (subject to acceptance of the goods) .If the customer is a consumer, its warranty and lawyers made remain unchanged in case of failure to report the complaint to above.